Support
Frequently asked questions
Last updated: 26 July 2026
How much does Forked Roots cost?+
One transparent price per outlet — ₹999/month or ₹8,999/year. Yearly saves about 25% compared with paying monthly. GST extra as applicable.
What's included in the subscription?+
Unlimited direct bookings, QR digital menu (item-wise or PDF), WhatsApp confirmations & reminders, cover-charge wallet, offers & events with ticketing, dashboard with search & exports, and staff PIN-based redemption.
Is there any commission per booking?+
No. Forked Roots is a flat subscription. We never take a cut of your covers or your F&B revenue.
How long does setup take?+
Most outlets go live in 10 minutes. Add your menu, brand colours and logo, set your booking rules, and generate QR codes for tables, walk-ins and host links.
Do you support multi-outlet groups?+
Yes. WhatsApp us and we'll share group pricing. Each outlet gets its own dashboard, staff PINs and QR codes; owners get a consolidated view.
How do WhatsApp confirmations work?+
When a guest books, we send an instant WhatsApp confirmation on your outlet's behalf. Reminders go out closer to the booking time. This has been shown to significantly cut no-shows.
What is the cover-charge wallet?+
For ticketed events, you can pre-load a per-booking cover amount that guests can redeem against menu items. Staff redeem or top up using their 6-digit PIN, and every action is logged with the staff name.
Can I cancel any time?+
Yes. Cancel by emailing info@abnglobalventures.com from your registered email. Your subscription stays active until the end of the paid cycle.
Do you offer refunds?+
No. All subscription charges are non-refundable. The only exception is a duplicate charge for the same billing cycle, which is refunded within 7–10 business days after verification. See our Refund Policy for details.
Who owns the guest data?+
You do. Guest bookings, menu content and event data belong to your outlet. We process it only to operate the service.
How do I get support?+
WhatsApp us at +91 93157 71472 or email info@abnglobalventures.com. Business-hours response, IST.
Does Forked Roots integrate with my POS or KOT system?+
Not today, and you don't need it to. Forked Roots is the guest-facing layer — bookings, QR menu, offers, events and guest profiles. Your POS keeps running exactly as it does now. POS integrations are on our roadmap.
Is there an app my guests or staff need to install?+
No. Guests open your booking link or scan the QR — nothing to install. Your floor team uses a phone link with a staff login for bookings, walk-ins and check-in. It works on any phone.
Can guests pay online when they book?+
Cover charges are recorded at booking and redeemed against the bill at the table with a staff PIN — you keep 100% with no gateway fees. Online payment capture is on our roadmap.
How fast can we go live?+
10 minutes. Add your menu, photos and booking rules, apply your branding, and generate your QR pack. Your team only needs three actions: confirm, seated, no-show.